Due to the continuing situation with the Coronavirus, we’re having to take further measures to protect our patients, staff and also to contribute to the government guidance on social distancing as much as possible. As health care professionals, we feel we have a responsibility to reiterate the seriousness of this virus, and the risks it poses to those around us.
From Monday 23rd March 2020, the clinic will see EMERGENCY APPOINTMENTS ONLY.
That is, facial swelling or bleeding on non-symptomatic patients. For anyone who has an upcoming appointment, ongoing or planned treatment, we will personally call you this week to discuss the next stages of your treatment. The clinic doors will remain locked, and only opened for patients that have already been triaged by the team. Please do not visit the clinic to either make an appointment or to come in to cancel – access is strictly limited to those that have already phoned or emailed for an emergency appointment. We will keep you updated with any new information.
Please respect that we are doing this for your protection, as well as the staff and dentists.
If you have any questions, please contact us:
BELFAST: Call 0289 521 7533 or email firstname.lastname@example.org.
EDINBURGH: Call 0131 564 1822 or email email@example.com.
Dear valued patient,
Due to the current Coronavirus pandemic we are currently unable to practise dentistry as normal following the latest guidelines from the government and guidelines on social distancing.
The decision to temporarily close has not come easy to us however, we do have a duty of care to you, our team and to keep our families and loved ones safe.
We are able to offer emergency care only -
A dental emergency is defined as significant facial swelling, trauma, severe dental pain which cannot be controlled with pain relief.
Currently we are providing to all of our registered patients:
- A telephone service from our dedicated and qualified New Life Team who will offer support and advice to you during working hours of Monday-Friday 9am-5.30pm (Belfast) and
- In extreme circumstances provide emergency dental treatment.
- Our New Life Clinical team are available via telephone 02895217533 (Belfast) or email firstname.lastname@example.org and 0131 564 1822 (Edinburgh) or email email@example.com
We completely understand if you do find yourself in this situation it may leave you feeling concerned and upset. Please be assured we are here to offer you help and you can contact us on our usual telephone number: 02895217533 (Belfast) / 0131 564 1822 (Edinburgh)
We also understand that you may be undergoing treatment with us at the moment. Please be assured of our commitment to you and we will continue your ongoing dental treatment once it is deemed safe to do so.
We will continue to keep you all updated on any changes over the next few weeks as they occur. You can also get regular updates and information on our Facebook page.
We thank you all for your continued support in these uncertain times.
For now, stay safe and stay at home,
New Life Teeth Team